ReadPop Support

ReadPop is an interactive educational reading app for children aged approximately 3–8. It does not require an account.

Books will not load

New books need an internet connection the first time they are opened or downloaded. Check the device connection and try again. Previously downloaded books remain available offline.

If hosted content was updated but the old version remains visible, use the refresh button in the library header. This clears locally cached book files and preferences, then reloads the catalogue.

Subscription access is missing

Open the grown-ups subscription screen from the star in the library and select Restore Purchases while signed into the Apple App Store or Google Play account that made the purchase. If the device is offline, reconnect and try again. Deleting the App does not cancel a subscription.

Subscriptions are managed and cancelled through the device’s Apple App Store or Google Play subscription settings.

Contact

For help, email support@geosystemsdev.com. Include the device type, operating-system version, what you expected, and what happened. Do not send passwords, full payment-card details, or sensitive information.